The INclude Service

Nottingham City’s INclude Service has been developed in partnership with schools, parents, and professionals. It sets out good practice expectations and interventions to help schools meet the needs of children who present concerning behaviour. Our shared aim is to keep children engaged in high-quality, inclusive education and to help them achieve the best possible outcomes.

The INclude service sets out a coordinated and stepped approach to help schools manage and improve behaviour. By working together—schools, the local authority, families, and external partners—we aim to ensure that all children, regardless of background or need, receive consistent support and opportunities to thrive.

Permanent exclusions and suspensions have risen significantly across England in recent years. Nottingham City having significantly higher rates than the national average. These exclusions disproportionately affect the most vulnerable children, impacting their life chances and wellbeing.

Historically, Nottingham City had one of the highest permanent exclusion rates in the country, and the trend had been worsening since 2020.​ 2024/25 was the first year to see an overall reduction in exclusion by 13.3% in the city.​

‘The impact of exclusion goes far beyond the classroom, shaping a young person’s identity and future aspirations’ (The Children’s Society).

Improving behaviour requires collaboration. By pooling resources, expertise, and community support, we can provide early interventions, assist families, and develop consistent strategies that improve outcomes for all children. We work with schools, following a stepped approach that aligns with the level of risk of exclusion:

• Flexible stepped support to meet child, school and parent/carer needs.
• Transition support for children moving from specialist placements back into mainstream education.
• Signposting to training and guidance from services such as the Educational Psychology Service, Learning Support Team, Autism Team, CGL, Nottingham City (R)PI Solutions, Youth Justice, Social Care, AMARA, Early Help, MHST, CAMHS, SEND and Workforce Development. 
• Access to intervention placements at Denewood and Hope Academy (where applicable).
• Advice and consultation. 
• Opportunities to share good practice across schools and settings.