Supporting parents, carers, children, maintained schools and academies to improve school attendance in Nottingham City.

Supporting parents, carers and children

With immediate effect, The Education Welfare Service has revised its ‘Request for service online form’.   Also accessible is the revised Common Attendance Protocol and the Nottingham City Code of Conduct concerning Penalty Notices Code of Conduct.

All requests for service should be made via the online form.

Criteria for service

Any pupil with 10 sessions of unauthorised absence over a rolling 10 week period (10%) unauthorised absence. This can include lateness after the register has closed.

Once received the following will also be taken into consideration:

  • Whole year attendance (380 sessions) this may straddle the previous/next academic year. (Schools are required to upload the previous and current year’s attendance date)
  • Penalty Notices can be issued where the request for leave is not considered exceptional and there are 10 continuous sessions of unauthorised absence
  • Requests for service should be timely. The last day of absence should be within the last 10 school days before the referral being made
  • Breach of a Deferred Prosecution Notice (DPN) or Advisory Notice (AN). Refer the breach at 10 further unauthorised absences or more with your record of any warnings or interventions

More information regarding the Service and useful links can be found on the Nottingham Schools web page under Pupil Support or you can email To speak with a colleague please call 0115 876 2965. Briefing sessions in schools can also be arranged upon request.

Going back to school in the autumn term! Information for parents and carers about early years providers, schools and colleges during the coronavirus outbreak. To access - click here 

Education Welfare Service Organisation Chart:

Useful Links

The Education Act 1996
Department for Education – Statutory Guidance (Behaviour and attendance)
School Admissions
Priority Families
Elective Home Education
Traded Services
Children and Families Direct
Family Information Service
Nottingham City Safeguarding Adult Board
Nottingham City Children's Safeguarding Board (NCSB)
Nottingham Children's Partnership
CME New Regulations - new reporting Sept 2016


For more information contact

Education Welfare Service